Terms of service
Staple & Story Limited: Terms of Service
Last Updated: 13th April 2025
This website is operated by Staple & Story Limited. Throughout the site, the terms "we", "us" and "our" refer to Staple & Story. Staple & Story offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including any additional terms and policies referenced here or available by hyperlink. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all of the terms and conditions of this agreement, then you may not access the website or use any services.
Any new features or tools added to the current store will also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates or changes to our website. Your continued use of or access to the site following any updates constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., who provide us with the online e-commerce platform that allows us to sell our products and services to you.
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you are the age of majority and have given us your consent to allow any minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction, including but not limited to copyright laws. You must not transmit any worms, viruses, or malicious code. A breach of these Terms will result in immediate termination of your services.
We reserve the right to refuse service to anyone, at any time, for any reason.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform to technical requirements of networks or devices. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service or content on the website without express written permission from us.
We are not responsible if any information on the site is inaccurate, incomplete, or outdated. All content is provided for general information and should not be relied upon without consulting more accurate or timely sources. Any reliance is at your own risk.
We reserve the right to modify the contents of the site at any time, but have no obligation to do so. You agree that it is your responsibility to monitor changes to the site.
Prices are subject to change without notice. We reserve the right to modify or discontinue the service at any time without notice. We shall not be liable for any modification, price change, suspension, or discontinuation of the service.
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our [Refund Policy].
We have made every effort to display as accurately as possible the colours and images of our products that appear on the store. However, we cannot guarantee that your device’s screen will accurately reflect the true colour of any item.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We also reserve the right to limit the quantities of any products or services that we offer.
All descriptions of products or pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.
All orders placed through the site are subject to acceptance and availability. We reserve the right to refuse or cancel any order at any time, for any reason, including but not limited to product availability, pricing errors, or suspected fraudulent activity.
You agree to provide accurate and complete payment and billing information for all purchases. By placing an order, you authorise Staple & Story Limited to charge your payment method for the total amount shown at checkout, including any applicable shipping fees and taxes.
We accept various forms of payment, which are processed securely through our third-party payment providers. All prices are listed in GBP (£) unless otherwise stated, and are exclusive of delivery charges or taxes, which will be calculated and added at checkout.
We may provide access to third-party tools we do not monitor or control. You agree that such tools are provided "as is" and without any warranties. Use at your own risk and discretion.
Future new features or services will also be subject to these Terms.
Some content, products, or services may include materials from third parties. Third-party links may direct you to unaffiliated websites. We are not responsible for their content, practices, or accuracy.
We are not liable for any transactions with third-party providers. Please review their terms before proceeding.
By submitting feedback, ideas, or content to us, you agree that we may edit, publish, and use them at any time without restriction or compensation. We are not obligated to maintain comments in confidence, to compensate, or to respond.
You agree that your comments will not violate any laws or third-party rights. You are solely responsible for any comments you make.
Your submission of personal information is governed by our Privacy Policy.
Occasionally, there may be typographical errors or inaccuracies in product information, pricing, promotions, availability, etc. We reserve the right to correct these at any time and to cancel orders where necessary.
We are not obligated to update or clarify information except as required by law.
You are prohibited from using the site or its content for any unlawful, abusive, or fraudulent purposes, or in any way that violates our terms or the rights of others. We reserve the right to terminate your use for any prohibited activities.
Your use of our service is at your sole risk. The service and all products are provided "as is" and "as available" without warranties of any kind.
Staple & Story and its affiliates shall not be liable for any damages arising from use of the service or products, including indirect, incidental, or consequential damages.
14. Indemnification
You agree to indemnify and hold harmless Staple & Story and its affiliates, partners, officers, and employees from any claim or demand due to your breach of these Terms or your violation of any laws or third-party rights.
If any provision is found to be unlawful or unenforceable, the remainder of the Terms shall remain in effect.
These Terms remain effective unless terminated by either party. We may terminate this agreement if you breach any terms. You will remain liable for all amounts due up to the termination date.
These Terms, along with any policies posted on this site, constitute the entire agreement between you and us and supersede any prior agreements.
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom.
You can review the most current version of these Terms at any time at this page. We reserve the right to update them at any time. Continued use of the site constitutes your acceptance of those changes.
20. Contact Information
Questions about the Terms of Service should be sent to us at info@stapleandstory.co.uk
Our contact information is posted below:
Staple & Story Limited
Email: info@stapleandstory.co.uk
Address: 167-169 Great Portland Street, London, United Kingdom, W1W 5PF
Registration Number: 16159437